OCIO Divisions
California Public Safety Communications Division
The Public Safety Communications Division provides communications solutions to public safety agencies throughout California. The services of the approximately 500 dedicated employees in this Division ensure that California’s public safety agencies have the communications necessary to effectively protect and serve the citizens of California. From the first call to 9-1-1 to the coordinated response to an emergency it all depends on the communications services provided by the two offices of the Public Safety Communications Division to ensure that these essential systems are operational 24 hours a day.
These offices are:
- The California 9-1-1 Emergency Communications Office
Provides technical and fiscal oversight of the 9-1-1 network and about 470 police, fire, and paramedic dispatch centers, also known as Public Safety Answering Points (PSAPs). The 9-1-1 system is designed to give the public immediate access to emergency services. The work of this office enables PSAPs to provide the fastest, most reliable, and cost-effective telephone access to emergency services for the more than 24 million 9-1-1 calls placed in California each year. Our dedication helps keep Californians connected during times of crisis.
- The Office of Public Safety Communications Services (OPSCS)
The Office has supported the public safety sector for more than 50 years. From working with the public safety customer in the design, engineering, and licensing of frequencies, to scaling 100 foot tall radio antenna towers to installing and maintaining radio and microwave equipment, to repairing mobile communication units in California Highway Patrol cars and Department of Forestry outposts, the OPSCS is the premier one-stop shop for the delivery of public safety communications solutions.
The Enterprise Architecture Unit establishes the statewide roadmap to achieve the state’s mission and goals through improving the performance of its core business processes within an efficient information technology (IT) environment. Simply stated, Enterprise Architecture is a “blueprint” for systematically and completely defining the state’s current (baseline) or desired (target) technology environment. Enterprise Architecture is essential for evolving information systems and developing new systems to optimize mission value. If defined, maintained, and implemented effectively, Enterprise Architecture assists in optimizing the interdependencies and interrelationships among the state’s business operations and the underlying IT that support operations.
Enterprise Solutions and Services Unit
The Enterprise Solutions and Services Unit is responsible for development and support of statewide information technology (IT) reporting and tracking applications and enterprise services provided to the state. The unit is charged with providing access to data (transparency) and enterprise services that eliminate redundancy and provide cost savings. Simply put, the unit optimizes the use of information technology in providing data and services to the state.
Geographic Information Officer
Decision makers, in both the public and private sector are realizing that the challenges of implementing effective action in complex, dynamic long-term policy areas require both new analytic tools and new ways of collaborating between disparate stakeholders. These tools must be sophisticated enough to deal with the complexities of the public policy arena and must also be highly user friendly. Geographic Information Systems (GIS) meet this sophistication / user friendly requirement.
California’s GIS strategy contains four key points;
- Implement statewide policy which proliferates, sustains and encourages GIS innovation and use;
- Identify operational steps to develop the infrastructure, increase collaboration, and implement sound governance;
- Recommend GIS infrastructure consolidation through business driving information technology; and
- Align GIS data services and investment with enterprise architecture.
This effort is lead through the Geographic Information Officer.
IT Policy Office
The IT Policy Office is responsible for establishing statewide policies and standards for the use of information technology, streamlining and improving processes for technology review and approval processes, coordinating training and planning efforts. The Office publishes the policy and direction for developing the IT Capital Plan, which represents the Administration’s five-year plan for strategic IT investments for the entire state.
Office of Information Security (OIS)
OIS is the primary state government authority in ensuring the confidentiality, integrity, and availability of state systems and applications, and ensuring the protection of state information. Our office represents the State to the federal, state, and local government entities, higher education, private industry, and others on information and cyber security-related matters. We are committed to securing the State's information assets to build and maintain the trust of Californians.
Office of Technology Services (OTech)
OTech provides information technology services to many state, county, federal and local government entities throughout California. Through the use of a scalable, reliable and secure statewide network, combined with expertise in voice and data technologies, OTech delivers comprehensive, cost-effective computing, networking, electronic messaging and training solutions to benefit the people of California.
Program Management Office (PMO)
The PMO provides primary support for program and project planning, investment analysis and project management. The Office also ensures the coordination and collaboration of enterprise and other multidepartmental IT efforts, It also ensures standardization in project management processes and project performance metrics to maximize the management of major projects and allow project performance to be assessed uniformly. The Office also coordinates the implementation of project remediation activities that may be directed by the CIO.