9-1-1 Services
The State of California, in concert with all public safety agencies in the State, is dedicated to providing its citizens with the best emergency services possible. The goal of the State of California 9-1-1 Emergency Communications Division is to enable public safety answering points (PSAPs) to provide expedient telephone access to emergency services for all 9-1-1 callers. The 9-1-1 telephone number is a significant step in this direction. The Public Safety Communications Office, 9-1-1 Emergency Communications Division, is committed to assisting PSAPs in the administration and funding of this lifesaving resource in their communities.
Notices
- Proposed 9-1-1 Policy & Practice Changes – December 2012
- 9-1-1 Newsletter - April 2012, Volume 3, Issue 1
- CA 9-1-1 Division Memo 2012-01 – Award of the 9-1-1 Systems and
Services Master Purchase Agreements (5-12-58-01 Through 5-12-58-09)
- California 9-1-1 Strategic Plan
- Proposed California NG9-1-1 Roadmap
State Contracts
CA Next Generation 9-1-1 Public Meetings
- CA Next Generation Public Meeting Notice
- NG9-1-1 Public Meeting Final Report (PDF)
- Compilation NG9-1-1 Public Meetings Video
- Redding, CA Public Meeting Video
- Sacramento, CA Public Meeting Video
- San Diego, CA Public Meeting Video
- Fresno, CA Public Meeting Video
- San Francisco Public Meeting Video
- Ontario, CA Public Meeting Video
Emergency Call Tracking System (ECaTS)
- Click here for information regarding the new emergency call tracking system.
State of California 9-1-1 Service Information
- 9-1-1 Advisory Board Information
- State of California Wireless E9-1-1 Project
- State of California VoIP E9-1-1 Information
- State of California Next Generation E9-1-1 Network (NGEN) Project
- California 9-1-1 Emergency Communications Division PSAP Memos
- State of California 9-1-1/N-1-1 Legislation Information
9-1-1 General Presentations
- 2010 CA 9-1-1 State of the State Update (PowerPoint) (pdf)
- E9-1-1 Call Flow Presentation (PowerPoint)
(The slide show for this presentation is timed and runs automatically.)
California Alliance of Information and Referral Services (CAIRS) 2-1-1 Project
California Chapter of the National Emergency Number Association (CalNENA)
National Emergency Number Association (NENA)
Association of Public-Safety Communications Officials International,Inc. (APCO)
